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OUR CUSTOMERS LOVE US
"You know things will go well when you call an internet company and an actual live person from the United States answers the phone. BRAVO! From that point on your customer service was OUTSTANDING. Our custom ordered rings were delivered ahead of the time promised. The price was as quoted -- no surprises. Quality is great. I will definitely use you the next time I need a wedding ring! "
Sue L.,
WI
8/28/2009
"Our initial enquiry resulted in a sizing kit arriving by mail. From there selecting and ordering the ring was easy and it arrived in just 8 days from when I ordered it.
So much easier than shopping in retail stores and better value too.
"
James,
Australia
9/2/2013
"I purchased my wedding ring from Wedding Bands and not only saved $750 but received great customer service. A purchase of this dollar amount online can be a bit nerve racking but to all potential customers be rest assured you will get quality service and a great product. I was informed every step of the way during the process. My ring arrived much earlier than anticipated and was more than I expected."
Jim D.,
New Mexico
9/5/2014
"WAS SOME DIFFICULT WITH DATE OF GETTING RING BUT WAS TAKING CARE OF AND PROVIDED ME WITH UPDATE INFORMATION AS BEST THE COULD. CUST SERVICE WAS EXCELLENT AND I RECVD MY RING IN ENOUGH TIME MY FIANCE LOVED HIS RING SO MUCH HE IS WEARING IT NOW. WOULD PURCHASE AGAIN IF EVERY NEED A RING WOULD RECOMMEND THIS SITE THE QUALITYWORKMANSHIP AND LIFETIME WARRANTY IS WORTH HAVING THANK YOU AGAIN"
tenesia,
penna
2/3/2014
"Good easy couldnt have been better."
Hugh H.,
QLD Australia
3/29/2014
"You cannot find a bigger pain in the ass when buying thing online then me. I fully admit I am picky and want what I want how I want it and do not apologize for it. The only problem with being that way when shopping online you have to find accommodating retailers.
When WeddingBands.com says 30 days no questions asked they mean NO QUESTIONS on returns.
I was torn between three rings. They said return for full refund so i decided to take them up on it. I ordered ALL THREE and had them all engraved om the notion that the one I liked would be done and Id just return the other two and hope they not hassle me.
The rings were all beautiful but surprisingly when I put them on I wasnt satisfied with anyone of them. They were beautiful and the craftsmanship was impeccable but not one of them jumped out at me. So I called got an RMA and returned ALL THREE. They didnt even ask why. Just issued the RMA asked if they could be on any other service. So I ordered another ring size 13 fully engraved.... and I still wasnt satisfied... They issued an RMA when I called and simply asked what more they could do.
I explained what I had looked at and what I was looking for. No this call was on a Saturday and the shop was closed. But the man answering John was very helpful and quite knowledgeable. After talkiing he told me he could customize something for me and would have it manufactured and sent out straight away. So five days later ring number six showed up. He was right it was perfect. Just what I was looking for. And by the time I received it I already had received refunds for the other five rings.
This has been one of the most satisfying and pleasurable online shopping experiences. I just wish it wasnt for a wedding ring because how many of these am I going to buy?! I wish they sold coffee or clothes or something else I order all the time just so I could keep doing business with this company.
Well done WeddingBands.Com you guys truly stand out from the crowd!"
Michael A. D.,
New Jersey
2/14/2014
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